Prices, equipment availability, and rental policies subject to change without notice.
Lakeway H2O, LLC will not be responsible for lost, damaged, or stolen personal property. Lakeway H2O, LLC will make available, for purchase, waterproof cases for cell phone, keys, and other electronics. Customers are responsibly for securing all personal items. Lakeway H2O, LLC does not provide this service.
Customer safety is a priority. In the event of sever or threatening weather, Lakeway H2O, LLC encourages all customers to return all rental equipment immediately.
All customers are required to wear Coast Guard approved flotation devices at all times. Lakeway H2O, LLC will require a life jacket rental if customer does not provide their own device, subject to availability.
You are responsible for inspecting all equipment carefully and to bring any missing or damaged equipment to a staff member's attention. Make sure any discrepancies are noted on the rental agreement. Failure to note any discrepancies may result in a fee for damaged or missing equipment. If needed, please ask a staff member for assistance with inspection and/or instructions on how to properly set-up the equipment.
Equipment must be returned within 1-hour of the time and date listed on your contract. Returns later than the original 1-hour rental will incur a late fee. You will be charged for equipment that is dirty, damaged, or missing, up to and including the cost to replace such equipment at the current equipment replacement costs, regardless of the age of the equipment. Should the equipment be lost or stolen, the renter will be responsible for all replacement costs at full retail prices. Equipment Damage: Rental Fees do not cover any portion of damages to equipment. Any damaged equipment interfering with the rental or reservation of another will be charged the entire cost of the other rental in addition to all equipment repair and/or replacement costs.
Late fees are assessed at 1.5 times the daily/hourly rate for each day/hour the equipment is not returned- including holidays and closed dates. This is strictly enforced as it jeopardizes another person's time. Any late equipment affecting another person's rental will also be charged the entire cost of the other rental in addition to the late fee.
The use or under the influence of alcoholic beverages or illegal drugs are STRICTLY prohibited. Violation will result in termination of rental and forfeiture of all fees.
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